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Customer Services & Contact Center Solution

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Smart Link

Contact Center & BPO Solutions

About us


Years of Experience


Employees and More


85% Mega Size Projects


Global, Regional Awards

About Smart Link

Founded in 2006, SmartLink is a Saudi leading contact center and outsourced manged outsourcing services provider. We are a business unit of the leading of education and training company in Saudi Arabia which is Al Khaleej for Training and Education. SmartLink is headquartered in Riyadh city, and has more than 8 operational centers across Saudi Arabia and Egypt.
We specialize in providing comprehensive and integrated outsourcing business and contact center solutions for a wide range of diverse and thriving Saudi industries.
Our achievements in operating and managing BPO and contact center services are recognized by prestigious local and global awards for the best global practices across Middle East, Africa and Europe MENA region.

The Smartest Choice

Our Vision

To lead and dominate the BPO industry at a national, regional and global level, while aligning with The Saudi Vision of 2030, providing the best working environment for ambitious youth

Our Mission

Our Mission

Our Values

Honesty, Smartness, Commitment, Transparency & Uniqueness