SmartLinkBusiness Process Outsourcing
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Who we are
Customer Services & Contact Center Solution
Business Process Outsourcing Solutions
Latest & Advanced Technologies We Provide
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Our Role
We offer a comprehensive outsourced of end-to-end IT services, operational and maintenance, staffing services. At SmartLink, we work to ensure the best outputs of our work by applying the best quality standards followed in different businesses. We have a profound experience for managed outsourcing services to deploy the model of the public and private partnership model (PPP) that aligns with the Saudi Vision 2030.
Over The Years
Excellent Choice!
Many of the major Saudi government organizations and companies. We demonstrate the best results in the fields of operation and maintenance of services, facilities and management of the technical structure through the highest level of systems stability & effectiveness with all the development and operational improvements that occur accordingly. Our commitment of excellence, quality and affordable costs integrated solutions have been distinguished us to be the excellent choice for our clients for years.
Operation and Management services (O&M)
- Communication and Information Technology managed services
- Operation & maintenance managed Services
- Manpower provision & Administration(O&P) Managed services
- Communication and Information Technology managed services
- Operation & maintenance managed Services
- Manpower provision & Administration(O&P) Managed services
IT & Communication Managing Services
SmartLink provides a variety of Customer Experience software Applications and CRM that enhance your day to day performance in the various business processes in your organization.
Manpower
We equip your contact centre with qualified, trained employees either in house or on behalf of the clients outsourced services. SmartLink provide on job training and coaching techniques in addition to ensuring the operations quality methodology implementation.
Consulting Services
SmartLink offers contact centre and BPO operations consultancy solutions, that help clients start their own contact centre operations and call center outsourcing solutions inside their premises, using their own facility, human resources, and technology infrastructure or using SmartLink facility.